Terms of service

TERMS OF SERVICE

Welcome to The Cool Pet Store. By accessing or using our website and purchasing our products, you agree to the following terms and conditions.

About Us
The Cool Pet Store sells pet accessories and comfort products, operating within Australia.

Use of Our Site
You agree to use our website only for lawful purposes and in a way that doesn't infringe the rights of others or restrict their use of the site.

Products and Pricing
All prices are listed in AUD and include applicable taxes unless stated otherwise. We reserve the right to change prices, product descriptions, and availability at any time without prior notice.

Orders and Payment
By placing an order, you confirm that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing errors.

Shipping and Delivery
Please refer to our Shipping Policy for details on processing and delivery times.

Returns and Refunds
Please refer to our Refund Policy for information on returns, exchanges, and refunds.

Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of The Cool Pet Store and may not be used without permission.

Limitation of Liability
To the extent permitted by law, The Cool Pet Store is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Nothing in these Terms limits any rights you have under the Australian Consumer Law that cannot be excluded.

Changes to These Terms
We may update these Terms of Service from time to time. Continued use of our site after changes are posted constitutes acceptance of the updated terms.

Contact Us
Questions about these Terms can be sent to thecoolpetstore.au@gmail.com or 0411 103 630.